Shipping Policy

At Eco-Devotee, we are committed to providing you with a seamless and efficient shopping experience. This Shipping Policy outlines important information about our shipping processes, rates, and delivery expectations. Please take a moment to review it.

1. Order Processing Time

  • Orders are typically processed within 2-5 business days from the time they are placed. However, during peak seasons or special promotions, processing times may be slightly extended.

2. Shipping Methods

We offer several shipping options to accommodate your needs:

  • Auspost standard delivery: This is our default shipping method, and it typically takes 3-7 business days for delivery within Australia.

  • Auspost Express delivery: For those who need their orders sooner, we offer expedited shipping options, such as 2-Day. Please note that expedited shipping rates are higher than standard shipping rates.

  • International: Currently we don't ship to select international destinations.

3. Shipping Rates

Shipping rates are determined based on the following factors:

  • Shipping Method: The method you choose at checkout will impact the shipping cost.

  • Destination: Shipping rates may vary depending on your location. Please enter your shipping address during the checkout process for accurate pricing.

  • Order Weight and Size: Some items may incur additional shipping fees due to their weight or size. These fees will be calculated and displayed at checkout.

4. Tracking Your Order

Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment.

5. Delivery Times

Delivery times may vary depending on your location, the shipping method selected, and any unforeseen circumstances. While we make every effort to ensure your order arrives on time, we cannot guarantee specific delivery dates.

6. Shipping Restrictions

  • We do not ship to P.O. boxes. Please provide a physical shipping address when placing your order.

7. Returns and Refunds

For information on returns and refunds, please refer to our Returns and Refunds Policy.

8. Contact Us

If you have any questions or concerns about your order's shipping status or any other shipping-related inquiries, please don't hesitate to contact our customer support team.

9. Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Any changes will be posted on our website, and the revised policy will be effective immediately upon posting.

Thank you for choosing Eco-devotee. We appreciate your business and look forward to serving you with high-quality products and excellent customer service.

Last Updated: September 26, 2023